The vision of the Pearson Clinical Assessments Customer Specialist is to create strategic alignment to customer expectation, customer experience, outcomes, and goals by creating a hassle-free experience that supports customer retention, satisfaction, and growth that is mutually beneficial. While we work hard to present unbiased content, we want to hear from students and educators who have concerns about Pearson material so we can investigate and fix potential problems. Jobs at Pearson Customer Specialist positions See more jobs Placement Specialist United States 2 days ago Student Services Assistant Orlando, FL 16 days ago Specialist Image Resources Sacramento, CA 1 hour ago Student Services Assistant Elk Grove Village, IL 16 days ago Student Services Assistant Chandler, AZ 16 days ago View the job description, responsibilities and qualifications for this position. Thanks to that mindset, I think customers feel comfortable speaking with me," says Sue. Contact Us Click on the Pearson Virtual Assistant at the bottom right for customer service inquiries. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose - to help everyone achieve their potential through learning. Give us a call at 1-800-627-7271 "We are transitioning to a hand-picked, US-based team who will have the product knowledge you rely on." "Customer experience isn't just one thing; it's the holistic perception of how your customer feels after each interaction." - Shantel Love See our progress at a glance Additional duties also include project work, advanced technical troubleshooting, research and analysis. Additional duties also include project work, advanced technical troubleshooting, research and analysis. Flexible schedules are available between 7AM and 7PM . Please note, Order Statuses will be provided immediately. Apply for the Job in Customer Experience Specialist- Remote at Remote in Tallahassee, FL. Posted 12:00:00 AM. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote Leverage your professional network, and get hired. Students will develop the necessary skills for relationship building with business customers, and to understand how customer experience and communications is integral to a business. The Customer Experi Position Summary - Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. It is also aimed at those who wish to pursue a career in the specialist fields of customer experience or communications. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are . The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. View the job description, responsibilities and qualifications for this position. $35,721 / yr. Customer Services Specialist (Fixed term contract) Cape Town, South Africa Apply Now Internals Apply Here Share this job Main Purpose To execute effective and efficient handling of all customer enquiries received via phone, email, fax, reps or website across the entire value-chain and promote customer self service through the B2B and B2C channels. Apply for the Job in Customer Experience Specialist- Remote at Remote in Helena, MT. Meet Sue, Customer Experience Specialist at Air Canada. Apply for the Job in Customer Experience Specialist- Remote at Remote in Lincoln, NE. As they get to know you, we invite you to learn a little more about them. If agents are not available, a case will be created and an agent will email you as soon as possible. The estimated total pay for a Customer Experience Specialist at Pearson is $67,357 per year. Current Search Criteria . New Customer Support Specialist jobs added daily. Come along on the journey with us and meet the team. $48,632 / yr. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote Customer Support salaries - 6 salaries reported. The primary role of this position will be to ensure that customers are supported in an accurate and timely manner via inbound and outbound phone calls and case management. Meet Rashonda Harris, Customer Experience Specialist US Customer Service Team January 11, 2022 Share this page "Making someone's life easier starts with a smile." Rashonda Harris doesn't view her customers as "just another voice on the phone". Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. Customer Service Representative salaries - 41 salaries reported. The apprenticeship is at level 3 and is for apprentices working in the role of a Customer Service Specialist. Customer Experience Specialist Remote Jobs . Pearson is seeking motivated individuals to join the Customer Experience/Tech Support team. Research salary, company info, career paths, and top skills for Customer Experience Specialist- Remote "I treat people like I would like to be treated. Pearson insights Based on 672 survey responses What people like Supportive environment Clear sense of purpose Time and location flexibility Areas for improvement Sense of belonging Training is horrible Customer Experience Specialist (Current Employee) - Remote - May 21, 2021 I started two months ago. Rachel 'Fuel and Adblue' Pearson Solutions Manager Key Accounts and FORS Practitioner with 15 years experience in the fleet and fuel industry. Customer Experience Specialist - ( 2112753 ) Description Learning is the most powerful force for change in the world. Report biased content Permissions Apply for the Job in Customer Experience Specialist- Remote at Remote in Pierre, SD. Position SummaryPearson is seeking motivated individuals to join the Customer Experience/TechSee this and similar jobs on LinkedIn. Salary. Customer Service salaries - 10 salaries reported. The estimated base pay is $44,685 per year. The Customer Experience team is responsible for supporting the established department procedures and verify that all tasks are suitable to maintain excellent support for our customers. Learn about Pearson culture, salaries, benefits, work-life balance, management, job security, and more. Please try again with a different keyword or location. Flexible schedules are available between 7AM and 7PM . Pearson is dedicated to fighting systemic racism and creating bias-free content that reflects the diversity of all learners. View the job description, responsibilities and qualifications for this position. Our customer experience specialists are working hard to get to know you the person "beyond the screen" and understand your business, the clients you serve, and how they can best support you. AdBlue specialist. Salary information comes from 15 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. Customer Experience Specialist Jobs No results found. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply. 65 reviews from Pearson employees about working as a Customer Service Representative at Pearson. $40,136 / yr. Sue provides customer service at all levels, including at check in and the gates as well as to Air Canada's Customer Care Team. View the job description, responsibilities and qualifications for this position. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The main purpose of a Customer Service Specialist is to be a 'professional' for direct Average Pearson Customer Service Representative hourly pay in the United States is approximately $14.98, which is 9% above the national average. Today's top 94 Customer Support Specialist jobs in Stockholm, Stockholm County, Sweden. The end-point assessment in this specification relates to the Customer Service Specialist Apprenticeship Standard. For all other issues, we'll connect you to an agent if one is available. Customer Success Representative salaries - 9 salaries reported. 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