Waited for it to fall off but it posted today. Date of experience: August 21, 2022. For more information, please visit FlightHubGroup. I also received an incorrect itinerary from this company, and they subsequently demanded payment from me. View customer complaints of Justfly, BBB helps resolve disputes with the services or products a business provides. However, when you do go cancel they will not let you proceed until they charge you credit card $225. "(The rep) said, 'Well, things change.'" So, Cleary changed her mind and told the rep to cancel the flight. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). We believe in giving consumers the chance to share honest feedback and play a part in giving businesses the insight they need to . We have compiled a list of our most commonly asked questions. Consumers satisfied with Justfly.com most frequently mention best price, cheap flights and next time.Justfly.com ranks 4th among Discount Travel sites. JustFly is giving us the run-a-round to get our refund. Waited for it to fall off but it posted today. Pro tips & talking points. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. Refund. Date of experience: 21 October 2022. Check out what 41,706 people have written so far, and share your own experience. I realized this booking error, and called JustFly to ask for cancellation of one booking, within 10 mins after I booked the flights. It is extremely hard to contact them , i spent several days teying to contact them for hours , after few hours on the phone ,an agent will answer and can barely speak English and have no clue what to do. the customer service agents at Justfly are accommodating and patient in answering my queries when I tried to clarified a few things about their policies and travel deals. | Read 39,061-39,064 Reviews out of 39,064 Save your money and book directly with airline or another agent. Customer Service. Founded in 2012 in Montreal, it's an affiliate of FlightHub, a leading online travel agency based in Canada. 14 %. So that a staff member may better assist you, provide the following information. JustFly is related to the Airlines category. We do not refund if You made Your Booking by mistake, or it is no longer wanted or needed. 7th Jul 2017 Jacob 1 review Great mobile app Justfly's app has unique features that are not available on the website. justfly.com owes me a refund of $for a unbooked and overcharged flight here is the the full transaction history listed below: first of all i did not authorize them to bill me $4467.17, the flight that was supposed to be on was only $1120.00, not only that they billed me for an airline i did not choose eitherthere are over complaints on the Connect with ANA Inquiries from the United States This page contains information on making inquiries with ANA. Bad customer service that cost us an additional $ 1,217.40 to fly back home. Any reason for refund must not be foreseeable at the time You made the Booking. We are a dedicated team of over 200 software engineers and travel specialists that work tirelessly to make JustFly the best way to plan, book, and manage your travel plans. Don't use JustFly, the worst customer service. Our agents will be happy to assist you. If you have a planned trip, you can also check out our Travel Info section. Soon after, Justfly said the airline cancelled the flight on that day we wanted to travel so I would have to book another. Get Informed Still Need Help? Immediately called Justfly and was told that this is "modification fee" of $75 pp. Make no mistake. Date of experience: October 16, 2022 JustFly customer satisfaction; Powered by: Based on 160k+ Reviews. Make sure you check k Facebook reviews and other sites. Remind me when call center opens. Cars. I bought tickets through Justfly for Milan to Seattle for May and obviously the flight was cancelled. This sounded suspicious so I told them I decided to book the flights with another outfit and they promised to refund me the $3,500 I had paid them.. However, my card was charged $365 more than what I expected to the amount of $2597. She. Please call us at the following number: Toll-Free, 24/7 1-800-717-5015 Immediately called Justfly and was told that this is "modification fee" of $75 pp. Date of experience: 24 October 2022. This company does not typically respond to reviews Round Trip; One Way; Multi-City + Add segment - Remove . The customer service insisted on charging me $150 for cancellation fee. Jason for customer service was a total dick on the phone. If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. You can rebook by contacting one of our Customer Service Agents or by logging into "Manage My Booking". JustFly contacts Phone numbers +1 800 717 5015 +1 800 717 7616 Website www.justfly.com View all JustFly contacts ADVERTISIMENT Most discussed JustFly complaints Can't rebook using Airline covid credit 2 (opinions to this review) Payment Not received 1 (opinions to this review) Our flight to Portugal in July 2022 1 (opinions to this review) You will be overcharged by Justfly, who will then demand that you pay even higher fees. There is only 1 way to get customer help from them. You must rebook your new flight(s) through JustFly. NEW DEALS EVERY DAY We have negotiated with every major airline to pass the savings on to you. The problem is them,they fail to take timely action when requested, instead ignoring and then blame you. Best regards . Hotels. Justfly.com has a consumer rating of 3.44 stars from 5,818 reviews indicating that most customers are generally satisfied with their purchases. Let's Chat. Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. Feefo isn't your average reviews platform. What are the social media accounts of JustFly? JustFly phone numbers +1 800 717 5015 24 24 +1 800 717 7616 23 18 What is JustFly's email address? Answer 351 of 1,642: As of today, May 26, 2015 I will make it my mission anyone that asks about Justfly will know don't even make them an option when it comes to booking a flight. Useful. This site gets your attention by listing the lowest prices for flight bookings. I could not find on the receipt where the charges where coming from. Visit Website. I had the worst experience I ever had with customer service. She said the rep told . I'll be telling everyone about JustFly and it's not gonna be a good review either Date of experience: 06 October 2022 Customer service. SALES JustFly offers a wide catalog of cruise options for all traveller types! While "analytics" sounds harmless and is in fact something websi John Bernardo 5 y Hello! Eight weeks later, I called wondering when I would . Purchased 2 tickets for 3/2023 on Copa and cancelled 50 MIN later. If you do not find the answer to your question, you are welcome to contact us via chat, telephone or for specific matters via our contact forms. Based on 160k+ Reviews. Phoning customer service representatives is never an ideal option to request a refund. If Your Booking is cancelled, or postponed to a date You cannot Attend, please contact the Customer Service team directly. Enrich any business profile with direct mobile numbers i.e direct dials. Refunds are only available for un-flown flights. Phone: 1-800-717-5015. Has anyone used Justfly? Round Trip. GetHuman features available: Current hold time. Find the best way to contact Just Flight For technical support see the support section where you can get update information, answers to common questions and to contact our technical support team. Or just take advantage of GetHuman's tools for getting attention on your issue faster: JustFly contacts Phone numbers +1 800 717 5015 +1 800 717 7616 Website www.justfly.com View all JustFly contacts ADVERTISIMENT Most discussed JustFly complaints Can't rebook using Airline covid credit 2 (opinions to this review) Payment Not received 1 (opinions to this review) Our flight to Portugal in July 2022 1 (opinions to this review) Flights. tell us about yourself. Help users access the login page while offering essential notes during the login process. Flights. If you don't want to get charged and then yelled at by the customer service representatives, avoid using Justfly. I also received an incorrect itinerary from this company, and they subsequently demanded payment from me. You can try any of the methods below to contact Justfly.com Book Cheap Flights. Search and Compare our best deals with over 440+ airlines - Book now! Other Cheap Flight Ticket Hacking Tools Please allow 72 hours before calling our service department. Cars. Their lack of service and incompetence cost me a lot of money and stress. By 2019, Justfly had garnered around five million active users but was sued by the city attorney of San Francisco, Dennis Herrera. When I called to ask, they just said it was part of the ticket . Cleary told us she called JustFly's customer service right away. You can also browse common inquiries, though you can choose to interact with our new 24/7 chatbot if you'd prefer automatic responses. Stay away from just fly. "Customer service is our priority." ABOUT THE AUTHOR Sophia Harris Business reporter Based in Toronto, Sophia Harris covers consumer and business for CBC News web, radio and TV. SCAM IS THE BEST WAY To DESCRIBE JUSTFLY.COM STAY AWAY FROM JUSTFLY.COM This online travel agency is a scam. When I tried to use the credit I spent over 7 hours on hold, not to mention the time wasted on their non-functional website. JustFly Contact Info . Waited for it to fall off but it posted today. I only have received a credit so far and I have no idea when I can travel again so I would like a refund. Usually, hundreds of people wait in line to speak with the company's agents, and if your request is urgent, you might feel irritated and disappointed. Justfly.com is in Leisure, Travel & Tourism sector. 3333 Boulevard de la Cte-Vertu Montreal, Quebec, Canada H4R 2N1 https://www.justfly.com/ Phone Contacts Visit our support portal. Date of experience: 28 September 2021. First time renting a car using justfly, price paid in advance was not the price paid at counter Cancun, MX for MEX-RENT-A-CARI was forced to paid a difference of 100% if I wanted to use the carI was left with no option, called company to complain and they could not resolved it between Justfly and MEX-CAR Rental Nowhere in website or fine print mention obligation to pay extra at pickup time in . I tried to do it on Lufthansa's website but I talked to them a they said I have to have . JustFly (or JustFly.com) is an online metasearch engine and travel agency similar to TripAdvisor. First Name* Last Name Email Shipping Address Briefly explain your reason for this chat * 100 Characters. Do you agree with CheapFareGuru's 4-star rating? Some airlines are allowing tickets to be refunded even if you purchased non-refundable tickets due to COVID-19 outbreak. JustFly's support and contact email address is support@justfly.com JustFly website www.justfly.com What category is JustFly related to? Feel free to use our search function in the upper right corner, or look among our most common questions. On August 26, 2016, I purchased two airline tickets to London from Justfly***, one for daughter ( [redacted] -one way) and one for me ( [redacted] Sr.-Roundtrip)The cost of my daughter's ticket was $(American Airline eticket #: [redacted] ) and the cost for my ticket was $(American Airline eticket [redacted] )The flights were leaving from Cincinnati, OH airport on 8/On the morning of the 8/31 . Try the contact number finder tool for free,get started in seconds No Credit Card Required SIGN UP FOR FREE Mr. E by EasyLeadz is the easiest way to find B2B contact numbers with just one click. You will be overcharged by Justfly, who will then demand that you pay even higher fees. Find Cheap Flights and Save. The booking was for an Aer Lingus flight "operated by" British Airways.